Frequently Asked
Questions

FAQ's

No. But neither is a coffee shop.
Be respectful and kind and all should be well.

Your account will be credited if we aren’t able to match you.

The people who are members of the hellohuman.global community can speak English. Currently, we do not have the ability to connect people who only speak a language other than English.

When you receive you meet invitation, you will also receive a link to tell us how the meet went. This includes whether they showed up or not and how it went. People with a consistently poor or disrespectful attitude are not welcome.

Your feedback will help us to monitor feedback and remove someone from the platform if necessary.

No. Only 2 participants can create and enter the virtual space with the credentials you receive in a meet invitation. The virtual space is a Peer-to-Peer  Room (as we call it) which is encrypted end-to-end. That means only the 2 “Peers” can access the room. We cannot. 

Yes, you can cancel at anytime with one week’s notice. 

You will not have to describe who you are or provide any information (including pictures) beyond your first name to the person you are meeting. And we think that leads to a better experience. 

For example, a person with a high powered job might just want to talk about other things, but if you know what their position is, you might feel obligated to talk about it or even intimidated by their position. 

We like to think the HelloHuman.global experience is more like a coffeeshop in the cloud.

We’ve done our best to use information publicly available. If you think we’re way off the mark, please let us know.

HelloHuman.global has been designed around old fashioned conversation. Unlike other social media platforms, lurking or stalking profiles is not possible. In order for 2 individuals to meet again, they both have to have had a positive experience. And even then, it is not possible for them to message the other person off the platform. 

Just to be clear, we would love people to develop positive relationships that they take off the platform but we are providing you with a chance to explore whether or not you actually want to become friends. 

We don’t like having to “friend” people before we work out if we enjoy spending time with them. And you probably don’t either.

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